Terms of service

Terms of Service

Last Updated: March 2026

Welcome to Hush Silks. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase or using our site.

1. Acceptance of Terms

By visiting, browsing, or purchasing from Hush Silks, you confirm that you are at least 18 years of age and agree to these Terms of Service in full. If you do not agree with any part of these terms, please discontinue use of our website immediately.

2. Changes to Terms

Hush Silks reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our site following any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

3. Products & Services

  • All products listed on our website are subject to availability.
  • Hush Silks reserves the right to discontinue any product at any time without notice.
  • Product images are for illustrative purposes only. Colors and textures may vary slightly due to screen display settings.
  • We reserve the right to limit the quantities of any product we offer.

4. Pricing & Payment

  • All prices are listed in USD and are subject to change without notice.
  • Hush Silks reserves the right to correct any pricing errors, even after an order has been placed.
  • We accept major credit cards, debit cards, and other payment methods as listed at checkout.
  • Payment must be received in full before your order is processed and shipped.
  • All transactions are securely processed. Hush Silks does not store your full payment card details.

5. Orders & Cancellations

  • By placing an order, you are making an offer to purchase a product. We reserve the right to accept or decline any order.
  • Once an order has been confirmed and processed, it may not be possible to cancel or modify it.
  • If cancellation is required, please contact us at support@hushsilks.com as soon as possible. We will do our best to accommodate your request before the order is dispatched.
  • Hush Silks reserves the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity.

6. Shipping & Delivery

  • Estimated delivery times are provided at checkout and are not guaranteed.
  • Hush Silks is not responsible for delays caused by customs, courier services, or circumstances beyond our control.
  • Risk of loss and title for products passes to you upon delivery to the carrier.
  • It is the customer's responsibility to provide accurate shipping information. Hush Silks is not liable for orders lost due to incorrect addresses.

7. Returns & Refunds

All returns and refunds are handled in accordance with our Return & Refund Policy, which forms part of these Terms of Service. Please review it at hushsilks.com/refund-policy.

8. Intellectual Property

  • All content on the Hush Silks website, including but not limited to text, images, logos, graphics, and product descriptions, is the exclusive property of Hush Silks and is protected by applicable copyright and trademark laws.
  • You may not reproduce, distribute, modify, or use any content from our website without prior written permission from Hush Silks.
  • Unauthorized use of our intellectual property may result in legal action.

9. User Conduct

By using our website, you agree not to:

  • Use our site for any unlawful purpose or in violation of any regulations.
  • Submit false, misleading, or fraudulent information.
  • Attempt to gain unauthorized access to any part of our website or systems.
  • Upload or transmit any harmful, offensive, or disruptive content.
  • Use automated tools (bots, scrapers, etc.) to access or collect data from our website without permission.

Hush Silks reserves the right to terminate access for any user found violating these conditions.

10. Privacy Policy

Your use of the Hush Silks website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review it at hushsilks.com/privacy-policy.

11. Disclaimer of Warranties

Hush Silks provides its website and products on an "as is" and "as available" basis. We make no warranties, express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose.
  • Guarantees that the website will be uninterrupted, error-free, or free of viruses.
  • Accuracy or completeness of any content on the site.

12. Limitation of Liability

To the maximum extent permitted by law, Hush Silks shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Your use of or inability to use our website or products.
  • Unauthorized access to or alteration of your data.
  • Any other matter related to our services.

Our total liability to you shall not exceed the amount paid by you for the product in question.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the applicable jurisdiction in which Hush Silks operates. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: support@hushsilks.com Business Hours: Monday โ€“ Friday, 9:00 AM โ€“ 6:00 PM (EST) Response Time: We aim to respond to all inquiries within 24 hours.